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Customer Service

10-5pm | 12:30-4:30pm

Tickets on sale May 17.
Purchase tickets by phone or online.


Order tickets online at, 24 hours a day. 
There is a $6.50 fee per ticket for orders by phone or online. 

By Phone 

Call SymphonyCharge at 617-266-1200 or 888-266-1200 (voice), or 617-638-9289 (TDD/TTY), Mon-Fri 10-5PM and Sat 12:30-4:30PM. There is a $6.50 fee per ticket for orders by phone or online.

In Person

Tanglewood Box Office in Lenox, MA
The Main Gate Box Office opens on Friday, July 2 (closed July 4).
Monday 12pm-8:30pm
TuesdayThursday 12pm-6pm (if there is a concert, the Box Office closes at 8:30pm)
Friday 12pm-8:30pm
Saturday 9am-8:30pm
Sunday 9am-3pm

Please note: The Tanglewood Box Office closes 30 minutes after the start of a performance. After the Box Office closes, any remaining will-call tickets will be moved to the Main Gate for late pick-up. The Main Gate is located at 297 West Street. You may not enter the grounds without a ticket. Tickets cannot be purchased after the box office closes.

Information for Accessible Seating & Services: The BSO is committed to providing access to Tanglewood for everyone. Accessible seats are available. Please contact our Access Services Administrator at 617-638-9431. Click here for more information about accessibility.

Safe In Sound

The BSO’s reopening plan for Tanglewood was developed through months of work by more than 100 individuals including BSO staff, Board and musicians with expert guidance from 9 Foundations, Inc. led by Dr. Joseph G. Allen. Under the core planning principle that health and safety are paramount, the roadmap for returning to live programs at Tanglewood is grounded in a layered approach designed to reduce the risk of COVID-19 transmission and is based on the best available science and a philosophy of holistic risk reduction. The health and safety framework includes the following essential elements to establish a safe environment for concertgoers, visitors, musicians, volunteers, and staff: personal protection, physical distancing, fresh air and reduction of high-risk activities.

Read the 2021 Tanglewood Announcement

In order to ensure the health and safety of everyone at Tanglewood, we need your participation. Please review the new policies and procedures that will be part of your experience so we can welcome everyone back to the grounds this summer.

Learn more about the health and safety framework for Tanglewood 2021

Donate Today

You can help the BSO ensure that Tanglewood remains vibrant and unique among summer festivals by supporting Tanglewood Forever. Donate online now, or contact the BSO Development Office at 617-638-9267 or for more information.